Terms & Conditions

All prices, treatments and information are correct at the time of posting this website and are subject to revision without notice.

Medical conditions – Please inform us at the times of booking if you have any medical condition / contraindication which may affect or prevent your treatment i.e. high blood pressure, low blood pressure, pregnancy, heart condition, diabetes, epilepsy, broken bones, cancer, metal pins/plates, thyroid problems, allergies, varicose veins, anxiety attacks, asthma, migraines, prescribed medication, roaccutane/retonol , AHA peels, recent surgery, skin problems, viruses, autoimmune disease or other.

Waxing – A patch test is required if this is your first time in our salon. Please book this at least 24 hours before your waxing. Do not have heat treatments or undertake exercise (e.g. sauna, sunbed, Jacuzzi, workout, or swim etc.) less than 8 hours before or 24 hours after your wax. Avoid normal deodorants after under arm wax.

Tinting – a 24 hr sensitivity test is required before eyebrow and eyelash tinting treatments.

General treatment advice – Alcohol – Never consume alcohol before any treatment.

Parental authorisation is required for clients under 16 years.

Unsupervised children are not allowed in the salon under any circumstances. This also applies to babies in carriers.

Cancellation Policy:
We understand that appointments will need to be changed or cancelled from time to time. In order to facilitate you and our clients, we kindly ask for 12 hours notice before any cancellation.

Returns/Refund Policy:
Product may be returned if unopened of merchantable quality and accompanied by a valid receipt within 21 days of purchase.
Gift Vouchers are non refundable.